Help Docs Writer
Every help desk now ships an AI that drafts a help article — Zendesk, Intercom Fin, Freshdesk Freddy, Document360 Eddy. The demand is proven. But they all do the same one thing, and a pile of drafts is not a help center. So I built help-docs-writer to add the discipline the drafters skip. It classifies every article into exactly one Diátaxis quadrant (tutorial, how-to, reference, explanation), because the quadrant decides the shape — then holds it to a locked 8-section anatomy. Six scripts check that with numbers, not a prompt you hope the model honored. It briefs machine-readable screenshots instead of rendering them, with a mandatory PII-blur gate on auth, settings, and billing screens (GDPR/CCPA) — and flags which screenshots went stale when the product changes. And it ships to your OWN site as SpiderPublish docs pages, not a vendor KB you rent by the seat. I used it to write and publish a genuinely deep article — SPF/DKIM/DMARC + inbox warmup — live at di-atomic.com/docs, with an on-brand diagram and an embedded video. It composes voice-builder, copy-engine, section-designer, media-generator, and explainer-illustrations, and publishes through SpiderPublish. Guidance-only. Multilingual (EN/DE/HE/RU/RO/FR/ES), compliance-aware. Sibling of api-docs-writer (dev docs) — hard boundary.
Business Application
In an enterprise environment, having an agent with deep expertise in Help Docs Writer means you can offload significant operational overhead. Rather than hiring external contractors or committing full-time internal engineering resources, this skill allows an artificial employee to operate as a completely independent contributor.
From strategy to final execution, the system continuously analyzes outcomes, integrates smoothly with existing internal tooling, and rigorously follows your overarching architectural guidelines.
Key Capabilities
Diátaxis, enforced
Briefs screenshots, never renders
Ships to your own site
Flags stale screenshots
Multilingual + compliance-aware
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